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Withdrawal Policy

To Withdraw funds from your Exxonfx Gold trading account, simply follow these 3 steps:

  • Log into your account. At the top of this page you can log in
  • Once logged in, you will be in the “My Account” section and it will appear a menu on which you have to click on the “Withdrawals” button.
  • Simply enter the amount you wish to remove from your account and have returned to you and it will be done instantly.

Withdrawals to Credit or Debit Cards are processed back to cards as “refunds” up to the amount transacted by an individual for funding his/her account. Any remaining balance in addition to this amount is sent by Wire Transfer. For example, a trader deposits € 500 via Credit Card, makes € 300 profit and wants to withdraw € 800. Subject to KYC identification documents being verified and approved, the total € 800 would be sent back to the origin.

When you deposit funds we will require the following documents:

  • A copy of your valid passport or id card with the signature page
  • Copies of your credit cards, used to make the deposit
  • A copy of a recent utility bill in your name and address
  • One wire money transfer per calendar month is free of charge. There is a € 25 Euro Fee for any additional calendar monthly wire transfer. The minimum withdrawal is € 50.

If you have deposited funds, received free software tools or not executed at least 5 trades before making a withdrawal request, you will be charged an additional $50 USD for any withdrawals on top of the fixed withdrawal fees outlined above. This is to prevent fraudulent abuse of our services. Once a withdrawal request is submitted it can take Exxonfx Gold up to 3 business days to process the request. Once the request has been approved please allow an additional 3-5 days for the funds to show in your account.